Terms of Service

StackTie is a trading name of MPM Solutions LLC (“we”, “us”). These terms are an agreement between us and you, the person or company that subscribes (“you”). By subscribing or using this website you agree to them. If you subscribe on behalf of a company, you confirm you are allowed to bind that company.

StackTie is a software development subscription. While you are subscribed, you can add as many development requests to your queue as you like. We work on them one at a time, in the order you set.

• Every request is delivered within 2 to 3 business days. A request too big to finish in that time is split into smaller pieces, agreed with you, and each piece is delivered within it. The time counts business days only, and pauses while we are waiting on you for access, information or feedback.
• Larger requests are split into smaller pieces that are delivered as they are finished.
• We deliver work to your own code repository and communicate through a shared board (such as Trello) and email or Slack.
• We can decline a request that is unlawful, harmful, or outside software development, and we will tell you why.

The 3-Day Ship Plan plan costs $2,995 per month, plus any applicable taxes. Payment is taken by our payment processor, Stripe, at the start of each monthly billing period, and the subscription renews automatically until you cancel.

If you subscribed at a discounted price, that price stays the same for as long as your subscription stays active. If you cancel and later resubscribe, the price in effect at that time applies.

If a payment fails, Stripe will retry it. Work may pause until payment goes through. We may change prices for new billing periods with at least 30 days’ notice by email; discounted prices are not affected while your subscription stays active.

You can pause at any time by emailing us. The unused days of your current billing period are saved and used when you resume, and billing restarts from that point.

You can cancel at any time, with no notice period. Cancellation takes effect at the end of the current billing period, and we keep working on your queue until then. Apart from the guarantee in section 5, payments for a billing period that has started are not refunded.

14-day money-back guarantee. If you are not happy with our work, tell us within 14 days of your first payment and we will refund that payment in full. No reason is needed and you keep whatever we delivered. This applies to your first subscription only.

Refunds go back to the original payment method, usually within 5 to 10 business days.

You own the code we write for you. Once the billing period in which it was delivered has been paid for, all rights in work created specifically for you transfer to you. It lives in your repository from the first commit.

We keep our general skills and know-how, and any tools or code we created before working with you or independently of you. Where that pre-existing code ends up in your project, you get a permanent, free license to use and modify it as part of your product. Open-source components stay under their own licenses.

We will not show your code or product publicly without your written permission.

• Give us the access, information and decisions we need to do the work, in reasonable time.
• Only share material (code, designs, data, content) that you have the right to share, and nothing that breaks the law.
• Keep your own backups, and review and test work before you release it to your users.
• Pay for hosting, domains, and third-party services on your own accounts. These are not part of the subscription.

The subscription is a development service. It does not include 24/7 on-call or emergency support for your production systems, third-party costs, or guaranteed availability of any service we did not build.

We treat your code, credentials, data and business information as confidential. We only use them to provide the service and only share them with the tools we use to do the work. When you cancel, we remove our access to your systems and delete credentials you gave us, and you can ask us to delete anything else you shared.

We do the work with reasonable care and skill. Beyond that, and to the extent the law allows, the service and this website are provided “as is”, without other warranties.

To the extent the law allows, we are not liable for indirect or consequential losses such as lost profits, lost data or business interruption, and our total liability for any claim is limited to the fees you paid us in the 3 months before the claim. Nothing here limits liability that cannot be limited by law.

We may end a subscription if payments are not made, if these terms are seriously broken, or if we can no longer provide the service. If we end it for any reason other than your breach, we refund the unused part of the billing period you paid for.

We may update these terms. For changes that affect active subscribers we will email you at least 30 days before they take effect. If you do not agree, you can cancel before then.

These terms are governed by the laws of the United States and of the state in which MPM Solutions LLC is organized, without regard to conflict-of-law rules. If any part of these terms is found unenforceable, the rest still applies.

Questions about these terms, a pause, a cancellation or a refund? Email michael@stacktie.com.